Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-young-adults-dissociative-disorder.denvermentalhealthcare.com (hereafter referred to as “Therapy for Young Adults Dissociative Disorder,” “we,” or “our”). We are dedicated to providing a secure and private online experience for our users, especially when it comes to sensitive mental health-related information. This Privacy Policy outlines how we handle the personal data of our visitors and users in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practices Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://therapy-for-young-adults-dissociative-disorder.denvermentalhealthcare.com
  2. Any applications or services offered through our platform
  3. Interactions between users and our staff via email, phone, or text messaging
  4. Personal data collected through online forms, surveys, or feedback mechanisms

Please note that this policy does not extend to third-party websites or services linked from our site. These external platforms have their own privacy practices, governed by their respective policies, which we encourage you to review.

Processing Activities

This Privacy Policy outlines the types of personal data we process and the purposes for doing so:

  1. Account Information: Details associated with your user account, such as usernames, passwords, and registration data.
  2. Payment Information: Data related to transactions made through our services, including payment method details and billing information.
  3. Financial Information: Records of financial transactions, including bank account numbers (if provided for direct debit or electronic transfers).
  4. Purchase Information: Details about products or services purchased from us, such as order history and purchase amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when you access our applications.
  6. Location Data: Geographic data collected from your device (with your consent) to provide location-based services.
  7. Feedback: Comments, reviews, or ratings submitted by users regarding our products and services.
  8. Social Media Information: Data obtained from social media platforms when you interact with our content on these sites.
  9. Product Information: Any information provided about the products or services we offer, including preferences and customization details.

Personal Data Collection Methods

We collect personal data through various methods:

  1. User Input: When you create an account, make a purchase, or fill out forms on our site, we collect the information you voluntarily provide.
  2. Automated Technologies: Cookies and similar tracking technologies are used to gather data about your interactions with our website and services.
  3. Third-Party Sources: We may receive personal data from third parties who assist us in providing services or performing analytics. These sources adhere to their respective privacy policies.

Cookies

We employ cookies for the following purposes:

  1. Strictly Necessary Cookies: Ensure the functionality of our website and provide basic features like secure log-ins.
  2. Preference Cookies: Remember your preferences, such as language settings and display options.
  3. Analytics Cookies: Track user behavior on our site to analyze trends, improve performance, and enhance user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Legal Requirements: We may need to keep certain records for legal compliance, tax purposes, or investigations.
  2. Business Needs: Personal data is retained for the duration of your interaction with our services and for a period thereafter to fulfill business objectives, such as customer support and service improvement.
  3. Data Anonymization: Once the retention period expires or when the data is no longer needed for these purposes, we anonymize or delete the information securely.

Security Measures

We have implemented robust security practices to safeguard your personal data:

  1. Encryption: Data is transmitted and stored using encryption techniques to protect it from unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Our systems implement role-based access controls, ensuring that only authorized personnel can access sensitive data.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal data from children, and any such information will be deleted if discovered.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to rectify inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  4. Restriction: The right to restrict processing of your personal data under specific circumstances.
  5. Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Filing Appeals/Complaints: You have the right to file a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise these rights, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately after publication on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, including data requests, unsubscribe requests, or complaints:

Email: contact@therapy-for-young-adults-dissociative-disorder.denvermentalhealthcare.com

Mailing Address: Therapy for Young Adults Dissociative Disorder, Privacy Team, [Address], Denver, CO, USA

We value your trust in our commitment to data privacy and security. By using our services, you acknowledge the practices outlined in this Privacy Policy.